Frequently asked questions about IntelliShop

IntelliShop AG is a software manufacturer for future-proof B2B e-commerce and sales transparency. Since 2004, we have been developing enterprise B2B commerce solutions for the international sales & trading structures of major customers. Our experts focus on zero-comporomise customer satisfaction and digital revenue growth. 

An investment in e-commerce pays off in all aspects of B2B sales digitization. You can find out more about this in our webinar: Investition E-Commerce – Wann lohnt es sich? 

With IntelliShop, you have a partner with expert knowledge of B2B commerce, a next level B2B enterprise commerce platform and a guarantee for your holistic sales success.  

Unlike other systems, IntelliShop is specialized for the needs of B2B companies. This is also reflected in the middleware already included, which allows B2B companies to easily integrate with their inventory systems such as ERP or PIM. 

Yes, we offer telephone as well as e-mail support for our customers.

Yes, Responsive Design makes the IntelliShop e-commerce platform usable for mobile devices as well. 

Yes our software is extensible. You can find more information about this in our price overview and the corresponding FAQs. 

Yes, our software is SEO optimized.

IntelliShop AG specializes in medium-sized companies in the B2B sector. Due to many years of experience, we have developed a high level of expertise in this area. Thus, we also place our focus particularly on this sector. In doing so, we precisely address the needs, challenges and goals of our customers, as we deal with this industry around the clock. 

For a live demo, you are welcome to make a non-binding appointment here. Our sales team will present the demo store to you in an online meeting and answer all your questions in this regard.  

A project with IntelliShop goes through different phases where different departments are on board. In this short video (german), you will learn how an e-commerce project with IntelliShop works. 

No there is not. The e-commerce platform offers a flexible and scalable number for your products, customers and also orders

Our e-commerce digitization self-test allows you to independently check how digitized your company already is. After answering just 7 questions, we will provide you with a free assessment of your digitization status. You can then use this assessment to design your digitization strategy.

Prices are adjusted individually according to the requirements and wishes of the customer. A distinction is made between three price categories: Starter, Professional and Enterprise. You can find out more on our pricing page.

The IntelliShop e-commerce platform has a high stability rate and a low failure rate. Our system is permanently operated at 99.7/99.8% availability.

Yes, development is based on the current security standards and is also continuously tested and updated for security.

No. With us, the principle of “configuring instead of programming” applies, so after the implementation of the platform a lot is left to the customer. Of course, we are always available to assist in this process upon request.

No you don’t. With IntelliShop Insight, we offer an entry-level solution with which you can track the essential KPIs. Of course, it should be clearly stated that this is only an entry-level solution and not a replacement for comprehensive tracking tools such as Google Analytics or Econda.

The IntelliShop Commerce Platform supports you in generating new sales, securing existing sales, optimizing your own process costs and driving your digitization.

An optimized online store can increase the customer base. We also help you offer a unique customer experience to your existing as well as potential new customers through flexible and adaptable sales processes.

Yes, but this is only possible up to a certain point. With the first successes and growth in your companies, after a certain time more support is needed to further drive the project of your digitization.

With IntelliShop, basic information from the ERP is already sufficient to build the first foundations. To expand this basic information, you usually start with a small part of your assortment and enrich it with data such as images and product descriptions.

With IntelliShop, you can implement use cases such as the online store, mobile applications, device management, spare parts store, e-procurement portal, customer portal and many more.

With punchout technology, you enable a personalized shopping experience for your customers. All important information such as customer data, individual product catalogs and prices can be transferred and stored. Especially companies with complex purchasing processes benefit from Punchout. You can find more information about Punchout technology in our whitepapers.

The Minimum Viable Product, or MVP for short, enables rapid development of your e-commerce project. Here, the focus is on a high development speed instead of perfection. With the MVP approach, it is possible to go live with your online store at an early stage. You can find more information about the MVP approach here.

The duration of a project depends on the individual requirements and the effort of the project. In the Software-as-a-Service solution, projects can be realized within just two to eight weeks.

Yes. IntelliShop offers preconfigured integrations for SAP ERP, PIM or CRM system. You can find out whether your individual system landscape can be integrated quickly in a personal live demo, where we address your questions.

The Plug’n’Play version is especially suitable for a quick start in e-commerce. With over 100 modules, it is well equipped for a successful store. Since the features are already preset here, Plug’n’Play enables immediate start within 10 days.

The e-commerce platform is a complete solution and the most powerful product. Here you can count on maximum flexibility and also maximum personalization of your store. Of course, this version also comes with more modules and thus more subtleties that make a B2B store even more powerful and customer-friendly.

In terms of price, the Plug’n’Play version is the more cost-effective option. You can find out more about the different software versions here.

The IntelliShop ENTERPRISE Edition creates a digital sales platform for manufacturers and retailers from B2B. There are no limits to the digital business models: B2B marketplace, IoT ordering platforms or subscription models. The integrated middleware ensures an easy connection of all backend systems and integrates seamlessly into your system infrastructure. This also makes it much easier to open up new sales channels via B2B marketplaces, for example.

While the IntelliShop STARTER and PROFESSIONAL editions are implemented as software-as-a-service solutions, the ENTERPRISE e-commerce platform is provided under a private managed hosting model. In addition, the ENTERPRISE commerce platform includes the complete IntelliShop middleware as well as a dedicated contact person in our team who will support you in digitizing and scaling your business with many years of expert knowledge.

The IntelliShop ENTERPRISE Edition creates a digital sales platform for manufacturers and retailers from B2B. There are no limits to the digital business models: B2B marketplace, IoT ordering platforms or subscription models. The integrated middleware ensures an easy connection of all backend systems and integrates seamlessly into your system infrastructure. This also makes it much easier to open up new sales channels via B2B marketplaces, for example.